444bb Privacy Policy
Your personal information is of the highest importance to us. This policy explains how we collect, use, and protect your information.
444bb ("we", "our") is committed to protecting the privacy of online betting and casino users in Bangladesh. This privacy policy describes in detail what personal information 444bb collects through its platform, why it collects it, how it uses it, and how that information is kept secure.
By using our website, you agree to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform. If this policy changes in the future, we will update this page and notify you accordingly.
Summary
- Data secured with SSL encryption
- Never sold to third parties
- Right to delete your data at any time
- 24/7 support in Bengali
- Applicable for users 21+
1. Information Collection
Information you provide directly
When you create an account on 444bb or use our services, we may collect the following information:
- Full name, date of birth, and national identity card details (for identity verification)
- Email address and phone number (for communication)
- bKash, Nagad, Rocket, or Upay mobile banking number (for processing transactions)
- Login credentials (username and encrypted password)
- Your preferences and account settings
Automatically collected information
While you browse our platform, we automatically collect certain technical information. This includes:
- IP address and device type (mobile, desktop, tablet)
- Browser type and operating system information
- Page visit duration, click patterns, and navigation paths
- Referrer URL (where you came from before reaching our site)
- Session logs and gameplay history
This information is used to improve our platform and monitor security.
Identity verification information
In the interest of responsible gaming and security, we may request the following documents as part of the KYC (Know Your Customer) process:
- National Identity Card (NID) or passport copy
- Selfie or facial photo (for identity matching)
- Proof of address (utility bill or bank statement)
- Proof of payment method verification
These documents are stored under strict security protocols and used solely for identity verification purposes.
2. Purpose of Information Use
Providing core services
444bb uses your information for the following purposes:
- Creating, managing, and ensuring secure login to your account
- Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay
- Managing bonuses, promotions, and VIP benefits
- Delivering gaming and betting services without interruption
- Maintaining transaction records and resolving disputes
Security and fraud prevention
We use your information to:
- Detect suspicious activity on accounts
- Prevent multiple accounts or fraudulent registrations
- Comply with anti-money laundering policies
- Prevent minors from using the platform
Communication and support
With your consent, we may contact you regarding:
- Important account notifications and security alerts
- Transaction confirmations and acknowledgements
- Special offers, tournaments, and promotions (you can opt out)
- Platform updates and policy change notifications
- Assistance through customer support
3. Information Storage and Security
Encryption and protection
444bb uses industry-standard security measures to protect your information:
- SSL/TLS encryption — all data transmissions are encrypted
- Password hashing — your password is never stored in plain text
- Two-factor authentication (2FA) support
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
Data retention period
How long we retain your information depends on the type of data and its purpose:
- Profile information is retained for as long as your account is active
- Financial transaction records are retained for a minimum of 5 years
- KYC documents are kept after account closure in accordance with applicable law
- Unnecessary data is securely destroyed after a request to delete an account
4. Cookies and Tracking Technologies
What cookies are and how we use them
Cookies are small text files stored in your browser. 444bb uses the following types of cookies:
Essential cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, verify security tokens, and remember your preferred language. These cookies cannot be disabled.
Functional cookies
These cookies are used to store your account preferences, gaming settings, and personalized experience. They remember information from your previous sessions.
Analytical cookies
We use analytics tools to monitor and improve website performance. This information is processed in aggregate and is not used to identify you personally.
5. Sharing Information with Third Parties
Who we share information with
444bb does not sell your personal information to third parties. However, we may share information in certain circumstances:
Payment processors
To process your transactions, necessary transaction information is shared with mobile banking providers such as bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies.
Game software providers
Our game providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe, may receive limited technical information to manage gameplay sessions. They do not receive your identity or financial information.
Legal obligations
In the case of court orders, regulatory directives, or legal investigations, we are required to provide necessary information to the authorities. In such cases, we will endeavour to notify you in advance wherever possible, unless prevented from doing so by legal reasons.
Business transfers
In the event of a business restructuring, merger, or sale of 444bb, your information may be transferred to the new entity. We will notify you before any such change.
6. Your Rights
Your rights regarding personal information
As a user of our platform, you have the following rights:
Right to Access Information
You can ask 444bb at any time what information we hold about you. If you submit a request through our support team, we will provide the information within a reasonable time.
Right to Correct Information
If the information we hold about you is incorrect or incomplete, you can request that it be corrected. You can update many details directly in your account settings.
Right to Delete Information
In certain circumstances you can request that your account and information be deleted. However, some information may need to be retained for a specific period to meet legal obligations.
Right to Object to Processing
You can opt out of marketing communications at any time. This can be done by notifying our support team or by making changes in your account settings.
Right to Data Portability
You can request to receive your personal data in a structured, machine-readable format.
7. Protection of Minors
Guidelines for Persons Under 21 Years of Age
444bb strictly prohibits the participation of anyone under the age of 21. As part of this policy:
- We verify age at registration and date of birth is confirmed during the KYC process
- No information is knowingly collected from minors
- If we learn that a minor has created an account, that account is immediately closed and the information is deleted
- If parents believe their child is using this platform, please notify our support team immediately
8. International Data Transfer
Data Hosting and Transfer Policy
444bb primarily serves users in Bangladesh and the Asia-Pacific region. International cloud services may be used to store and process your information on servers.
Regardless of where your information is stored, the protections described in this privacy policy will always apply. We ensure that our server providers comply with industry-standard security protocols.
For international data transfers, we ensure appropriate contractual safeguards are in place and take all necessary steps in accordance with applicable law.
9. Policy Changes
Privacy Policy Update Process
444bb may update this privacy policy from time to time to keep pace with evolving technology, legal obligations, and improvements to our services.
If any significant changes are made, we will:
- Update the "Last Updated" date at the top of this page
- Send a notification to your registered email
- Display a prominent notice on the platform
- Obtain your consent again if necessary
If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.
10. Contact
Privacy-Related Inquiries
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is always ready to assist in English.
To exercise your privacy rights or to submit a data-related complaint, contact us through the channels below. We generally try to respond within 3 business days.
[email protected]
24/7 support available in English (BST)
Generally within 3 business days
Want to know more?
Read our other policies and terms, and get complete information about 444bb.